Customer Service & Support
We Don’t Give You Time to Miss Your Tools
At Tool Testing Lab, we know how much your operation depends on reliable tools. That is why we work fast and precisely to get your equipment back in your hands with accuracy you can trust.
Our standard turnaround time is under 3 days, and every order is guaranteed to be delivered within 5 days. We are deadline-driven because we understand that downtime costs money.
When you choose TTL, you can count on speed, precision, and people who care about your success.
Customer-First Service at Every Step
We believe great calibration service starts with communication. During business hours, your call will always be answered by a real person, never a machine.
Our trained calibration technicians and support team are ready to help you:
Identify the right calibration or repair service for your tools.
Get accurate turnaround times and clear answers.
Speak directly with a manager or even the President if you need additional support.
Every member of our team understands that we are here to serve you — because at TTL, you are our number one priority.
We Value Your Feedback
Our goal is to deliver exceptional service every time. If you have recently worked with TTL, we would love to hear about your experience.
Your feedback helps us continually improve and maintain the high standards our customers expect.
You can share your thoughts through our Contact Form or by calling (937)898-5696.
Precision Tools. Proven Performance.
Explore our complete line of calibrated instruments, test equipment, and measurement tools. Each one is backed by Tool Testing Lab’s trusted expertise. Every product is carefully verified for accuracy and reliability so you can work with confidence knowing your tools meet the highest standards in precision.