Frequently Asked Questions: Torque
Do I need to send in all of my extensions and adaptors?
It is usually not necessary to send any extensions or adaptors; we have most of them available at our lab. When we calibrate Snap-on TQR series we only require that you send us the handle because we have the rest of this wrench. This will save you time and money in shipping.
My handle lock is broken. Can you repair this?
We have parts to repair most torque wrenches. The repair charge is usually around $10.00. We offer free repair evaluations but many foreign or older wrenches do not have parts available.
How do you determine calibration cost on torque wrenches?
The calibration charge is based on the drive size; this usually coincides with the capacity of the wrench. Typically additional charges are for repair parts such as a handle lock or replacement of a worn pivot block.
What additional charges can I expect in addition to the flat rate certification cost?
Many of our repairs are included in the price of the replacement parts. If additional charges are required you will receive a detailed maintenance note explaining the repair. In click-type wrenches it is common for a small internal block to wear with use. This pivot block may require replacement to bring the accuracy within the manufacturer’s specification.
Can you certify torque multipliers?
Yes, we can certify most makes and models of torque multipliers.
What torque wrench brands can you repair?
We have parts in stock to repair many brands of torque wrenches. We offer free repair evaluations but many foreign or older wrenches do not have parts available.
At what settings do you test our torque wrench?
We test at 20%, 40%, 60%, 80%, 100% of maximum range in both directions, if the wrench is capable of testing both ways. We are capable of checking your wrenches at special test points if you request. Additional charges may apply to special requests.